We are committed to your well-being
We have all adapted to this new world, where it’s imperative for us to take additional measures to stay healthy.
That’s why you can travel with us reassured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The health and well-being of our guests and team has always been, and always will be, our primary concern.
In this new, fast changing Covid-19 era, we are doing all we can to adapt to new requirements and expectations. Here are some important new steps and procedures that we have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the needed peace of mind during your travels in these new times.
EXPERTLY TRAINED GUIDES
Our Guides have now been trained in new and enhanced hygiene and physical distancing procedures. During your trip they operate caring duty of care and monitor the hygiene etiquette of our guests during our trips, reacting and advising as needed to ensure high standards are maintained. We will also look to you being well informed before you travel about new protocols required in these areas, and that you cooperate with and heed the advice and direction of our Guides while on your trip. Our Guides have preventative measures in place to try and ensure your well-being and in the event that any unexpected issues arise on trip, they will activate additional protocols.
A FULL TEAM OF SUPPORT 24/7
It’s not just your Guides and Drivers who will be taking care of you. Behind the scenes, our operations and guest support teams are in contact with them and on call 24/7, so you can rest assured that you’re in good hands.
STRINGENT ON-THE-ROAD PROTOCOLS
Our coaches are sanitised before the start of your trip and have always been kept to very high standards. Following the outbreak of COVID-19, we have taken additional measures to elevate our hygiene and sanitary practices in accordance with guidance from the World Health Organisation (WHO) and as required, applicable government regulations.
Our Drivers are trained with the latest hygiene protocols and will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis.
All our guests are asked to follow hygiene practices recommended by the World Health Organization, including the thorough and regular washing of hands and sanitising when required. Hand sanitiser is freely available on board for our guests to use throughout the day. Please bring your own washable face mask and gloves with you, and additional hand sanitiser to make you feel comfortable, as these are required to be worn in public in some countries.
Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes are available for guest distribution on all trips.
TRUSTED PARTNERS, EXCEPTIONAL STANDARDS
We are very selective in who we work with and choose to only use hotels, restaurants, ground handlers and venues that take the health and well-being of our guests as seriously as we do and agree to meet expected guidelines and specifications. We only work with establishments that we are confident will consistently adhere to our standards.
SMALLER GROUPS, MORE PERSONAL SPACE
On our trips now, we have worked to ensure our groups are divided into smaller sets at each stop, to ensure the required physical distancing is ensured.
ALWAYS IN THE KNOW
As part of The Travel Corporation (TTC), Busabout is kept up to date with all government advisories and travel alerts on a daily basis and is continually in touch with all of our partners on the ground in each destination. Also, rest assured that during your trip, our teams work to ensure our supplier partners (hotels, restaurants, museums and other venues) are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.